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Cookie Policy

Understanding How We Use Tracking Technologies

Last Updated: March 15, 2025

What Are Cookies and Tracking Technologies?

Cookies are small text files that websites store on your device when you visit them. Think of them as digital breadcrumbs that help websites remember your preferences and provide a more personalized experience. At solarixentlo.sbs, we use various tracking technologies to enhance your browsing experience and provide you with relevant financial services.

Beyond traditional cookies, we also employ web beacons, pixel tags, and similar technologies that collect information about how you interact with our platform. These tools help us understand user behavior patterns, improve our services, and deliver content that matches your interests in the Malaysian financial market.

Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility features. You cannot opt-out of these cookies.

Functional Cookies

These enhance your experience by remembering your preferences, language settings, and other customizations you've made while using our financial platform.

Analytical Cookies

We use these to understand how visitors interact with our website, helping us improve our financial services and user experience through data analysis.

Marketing Cookies

These cookies track your browsing habits to deliver personalized advertisements and content relevant to your financial interests and needs.

How We Use Tracking Technologies

Authentication and Security: We use cookies to verify your identity and maintain secure sessions when you access your account on our financial platform.
User Preferences: Your language settings, currency preferences, and dashboard customizations are stored to provide a consistent experience across sessions.
Performance Monitoring: We track page load times, error rates, and system performance to ensure optimal functionality of our financial services.
Content Personalization: Based on your browsing patterns, we customize the financial content, tools, and resources displayed to match your interests.
Analytics and Insights: We analyze user behavior to understand which features are most valuable and identify areas for improvement in our platform.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. However, please note that disabling certain cookies may affect the functionality of our financial services.

Browser-Specific Instructions

1
Chrome: Go to Settings → Privacy and Security → Cookies and other site data
2
Firefox: Open Options → Privacy & Security → Cookies and Site Data
3
Safari: Navigate to Preferences → Privacy → Manage Website Data
4
Edge: Access Settings → Cookies and Site Permissions → Manage Cookies

Data Retention and Storage

Cookie Lifespan

Different types of cookies have varying lifespans. Session cookies are temporary and deleted when you close your browser, while persistent cookies remain on your device for a specified period or until you manually delete them. Our analytical cookies typically expire after 24 months, while functional cookies may persist for up to 12 months to maintain your preferences.

Your privacy is important to us. We are committed to transparency in how we collect, use, and protect your data while providing exceptional financial services tailored to the Malaysian market.

Third-Party Cookies

Our website may contain cookies from third-party service providers that help us deliver and improve our services. These include analytics providers, advertising networks, and social media platforms. Each third-party service has its own privacy policy governing the use of cookies and data collection practices.

We carefully select our third-party partners to ensure they maintain appropriate data protection standards. However, we recommend reviewing their individual privacy policies to understand how they handle your information when you interact with their services through our platform.

Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through our website or by email. We encourage you to review this policy regularly to stay informed about how we use cookies and protect your privacy.

The effective date at the top of this policy indicates when the latest version was published. By continuing to use our website after changes are made, you accept the updated Cookie Policy and agree to the revised practices described herein.

Questions About Our Cookie Policy?

Lot J-02, Putatan Plantinium Plaza, Jln Putatan, Putatan, 88200 Kota Kinabalu, Sabah, Malaysia

Phone: +60358921549

Email: info@solarixentlo.sbs